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Return/Exchange Policy

All Returns are eligible for online store credit or instore credit. The Laughing Willow does not offer refunds but exchanges or credit for future purchase only. Merchandise must be returned within 10 days of purchase in its original condition, with tags attached, unwashed, unworn and unaltered. All sale items are final sale with no return options. Jewelry, intimate wear and swim wear are all final sale and may not be returned for credit or exchange.

How to return procedure

If you would like to return an item, please email us at
Once the return  approval is confirmed, you will receive an email with a free return label.

Ship the product back to us using the label we have provided.

Please include the original invoice.

Once we receive the items, you will receive an email with your credit for using online or in store for the dollar amount you are returning. Please note that the original shipping fees are not refundable.

The Laughing Willow reserves the right to determine eligibility for returns and to update this policy at any time without notice.

The Laughing Willow is not responsible for any return packages that are lost or damaged.